OUR SECRETARIES
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Henriette Marion
The grand dame of the employees is full of energy and has been pleased to serve you for over 17 years. It goes without saying that Henriette knows the clinic patients very well. The new recruits often go to her for advice. We find having an employee with so much experience a treasure and are proud of this fact.
As a secretary, she carries out a number of different tasks, primarily customer service, including billing, taking phone calls, sending claims to insurance companies, preparing estimates, taking care of accounting, etc.
Henriette does everything possible to completely satisfy patients. She knows what to say to comfort anxious patients. She is so good at multitasking, you would swear she has four arms!
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Christiane Langevin
Christiane, mother of two boys, graduated from CEGEP in 1988 in office automation. She obtained a certificate in accounting from university. She has attended several dental conferences.
She has the most important job in the clinic, since she is often the one to check the schedule and set up your next visits. Moreover, she confirms your appointments 48 hours ahead of time to make sure you remember. The schedule must be set up according to the decorum introduced by Dr. Dessureault.
It is not that easy to take everyone’s availability into account, but Christiane tries to do so patiently and smoothly. A major asset is undoubtedly the fact that she speaks English.
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Jacinthe Guimond
An administrative secretary since 1976, she received her diploma at the CEGEP de l'Outaouais. A mother of three children, she went to university and received a Bachelor of Administration, majoring in Accounting.
Jacinthe joined our team in February 2003. She worked for seven years with the Director of Professional Services at the CHVO. After a few years at home with her children, she returned to work and decided on dentistry. Talk to her about maxillo-facial surgery, wisdom teeth or anything else on dentistry and her face will light up.
At the clinic, she serves as a highly versatile secretary, who takes care of billing patients, preparing estimates, making appointments, updating files, carrying out supplier accounting, preparing correspondence, among other tasks. Although her English needs a bit of work at times, she is well versed in French.
Jacinthe is always ready to serve you with a smile.
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